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Elements and Performance Criteria

  1. Critically analyse an organisation's ICT assets energy footprint
  2. Develop ICT sustainability strategies and policy
  3. Formulate technical and behavioural solutions to improve ICT sustainability
  4. Monitor and evaluate sustainability data

Required Skills

Required skills

analytical skills to research analyse and present information

communication skills to consult with stakeholders

literacy skills to

read and evaluate complex and formal documents such as legislation and technical reports

prepare written reports and other documentation requiring precision of expression and language and structures suited to the intended audience

safety awareness skills to implement enterprise occupational health and safety OHS policy and procedures

technical skills to

quantify sustainability objectives targets achievements and measures

use relevant systems and procedures to aid in the achievement of ICT sustainability

Required knowledge

energy efficiency and alternative energy sources

hazard identification and control

industry standards

IT

hardware

interfacing

networking

software

legislation framework underpinning sustainability

policy development processes and practices

principles practices and available tools and techniques of sustainability management in the ICT industry

relevant ISO standards

sustainability from a local national and international perspective

sustainability including ecological economic and social issues

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

analyse patterns of ICT use

develop policy that complies with regulatory requirements

develop a workable implementation strategy

formulate solutions to reduce ICTbased emissions

develop measurable criteria for reviewing improvement

Context of and specific resources for assessment

Assessment must ensure access to reference materials resources and equipment updated regularly to meet rapid changes to technology

relevant reports

government

Intergovernmental Panel on Climate Change IPCC

scientific

conference papers

vendor white papers

resources tools and networking equipment

suitable hardware and software

suitable bandwidth for internet connections

relevant legislation and regulations

manufacturers technical specifications

relevant ISO standards

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate formulating and carrying out sustainability measures in operations

review of analyses and solutions developed by the candidate

review of monitoring and evaluations completed by the candidate

oral or written questioning to assess required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTSUSA Use ICT to improve sustainability outcomes

ICTSUS7235A Use ICT to improve sustainability outcomes.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

ICT devices may include:

copies or multi-functional devises (MFDs)

laptops

PC peripherals

PCs

printer.

Infrastructure may include:

air-conditioned

cabling

data centre and IT facilities

data storage

power supply and distribution

router

server

switches.

Software may include:

business systems software:

customer relationship management (CRM)

environmental resource management (ERM)

in-house software

operating system

sink wrapped applications

web services.

Asset management may include:

deployment

disposal

operation

procurement:

product evaluation

product specification

purchasing cycles

vendor selection..

Best practice information may be found in:

publications

reports

research papers

white papers.

Sustainability impacts may include:

greenhouse gas emissions

resource consumption and disposal

social impacts.

Life cycle management may include:

asset management:

product evaluation

product specification

purchasing cycles

vendor selection

supplier chain:

design

manufacture

transportation.

Industry standards and benchmarks may include:

AS/NZ 3598:2000 (or latest revision)

BS EN 16001:2009Energy Management Systems

BSI BenchMark

Carbon Disclosure Project (CDP)

Dow Jones Sustainability Index (DJSI)

Global Reporting Initiative (GRI) G3 guidelines (telecommunications sector supplement)

ISO 14001 Environment AccountAbility AA1000 Assurance Standard (2008)

AS/NZ 3598:2000:

Level 1 consumption benchmark

Level 2 preliminary assessment

Level 3 economic analysis.

Stakeholders may include:

customers

federal government

local government

management

non-government organisations

shareholders

staff

state government

suppliers.

Strategies may include:

broadband networking

energy efficiency and conservation

location of facilities

power management

virtualisation.

Alternative energy sources may include:

cogeneration

fuel cells

other renewable sources

solar

wind.

Sustainability may include:

maximising utilisation

maximising value to business

reducing consumption.